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ISO/IEC 20000 and 27000 blogs

Link to ISO/IEC 20000 Blog


ISO/IEC 20000-1:2018:

You can now purchase an advanced access copy from BSI:
to purchase the FDIS  (Final draft international standard) and get the published edition free when it is available. There should only be editorial changes to the final edition.
If you look at the foreword, you will see a list of the key changes from the 2011 edition.
There is likely to be a 2 year transition period (to be confirmed but it will not be less than 2 years).




Free downloads

Lynda writes ISO 20000 and 27000 blogs for APMG. Below are a selection of blogs .

ISO/IEC 20000 series update

I have ITIL so why do I need ISO20000?

The ISO20000 information security process and ISO27001

Certification to ISO20000 and 27001 - use 27013


Lynda is author of several books including the ITSMF pocket book on Implementing ISO/IEC 20000-1:2011. Download this at: ITSMF UK site


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Lynda is a member of the BSI Associate Consultant Programme. Need more information about BSI certification and other services: