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Consultancy and Training

Service 20000 Ltd can support your organisation with consultancy or training. Please contact Lynda Cooper.

Latest Assignments and Customers

  • BSI - development of ISO20000 courses
  • BSI Training - ISO 20000 and ISO 27000 training for public and private clients
  • ITC Secure - Support for ISO 20000 and 27001 certification
  • Linbrooke services - Support for ISO 27001 certification
  • UKAS - Technical assessor covering service management and information security
  • DELT shared services - ISO20000 assessment
  • Plymouth City Council - Scoping and assessment for ISO 20000
  • Quint/APMG - Trainer for ISO 20000 courses 
  • Oxford University Press - ISO20000 consultancy and support to retain certification
  • Colt Telecom, Portugal Telecom - Internal audits of ISO 20000  with Ozona Consulting
  • Ozona consulting - training and support for ISO 20000 certification in Portugal/Spain
  • Steria - development of output based services offering for application management
  • Steria - Interim Director of Service Management for a large financial services account 
  • Steria - use of ITIL processes to improve a BPO service run from India
  • FoxIT/Siemens - Consultant to support ISO 20000 implementation
  • APMG - development of qualifications for ISO 20000 and ISO 27001
  • ITSMF, BSI - author of books on ISO 20000
  • EXIN auditor of courseware and training organisations
  • BCS - support for the development of the Chartered IT Professional Qualification and SFIA framework

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