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Celebrating 10 years of Service 20000 Ltd supporting customers to achieve service excellence, protect your information and/or  gain ISO/IEC 20000-1 or ISO/IEC 27001 certification.

Lynda Cooper imageLynda Cooper image

Lynda Cooper, through Service 20000 Ltd, is committed to providing high-quality consultancy and training services.

Lynda Cooper will use her knowledge coupled with a pragmatic approach backed by extensive customer experience to support you to achieve service excellence, protect your information and/or gain ISO/IEC 20000-1 or ISO/IEC 27001 certification.

Why Lynda Cooper?

  • Industry expert in Service Management and Information Security using ITIL®, ISO/IEC 20000 and ISO/IEC 27000
  • Project editor of ISO/IEC 20000-1
  • ITIL Master qualified
  • ISO/IEC 27001 lead implementer and lead auditor
  • Renowned conference speaker
  • Over 20 years top level consultancy experience as a management consultant and outsourcing expert